Genesis

Are you an existing customer or joining us in your new home?

I'm a Genesis customer

I'm a new/returning customer

Other options

Add a new energy type to my existing property

Add a new property (i.e. second home or holiday home)

Your situation

Move power to my new address

Move power but no address/move date yet

Don't need power/moving overseas

I urgently need power at my new place

Tell us more

Moving overseas

House still being built

Still searching for a house

Moving in with whānau/friends

Moving to a retirement property

Other

If you need power urgently, please call us on 0800 300 400

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30 Power
Shout hours

Stay flexible with no fixed term*

30 free Power Shout hours

Flexible, no fixed-term

5% Dual Fuel discount

*Only available to existing customers who are not on a fixed-term contract using this form, for a limited time. Power Shout eligibility criteria and terms apply. A smart meter is required. Genesis terms and conditions apply.

200 Power
Shout hours

Fix your prices for 12 months, plus get a fixed term discount*

200 free Power Shout hours

3% fixed-term discount

5% Dual Fuel discount

No price changes during term

Your details

First name

Last name

Mobile number

Email address

If possible, please provide us with your Genesis customer number (found in the top right hand corner of your Genesis bill).

Genesis customer number (optional)

Move out details

If you need the power on after you've moved out (e.g. to pop back and clean) please set your move out date to include those days.

Old address

Moving out

Move in details

Do you know any of the following details?

I know my new address

Your new address

I know my move-in date

Moving in

What energy do you need?

Electricity

Electricity and Bottled Gas

Electricity and Natural Gas

I don't know yet

Preferred contact method

What’s the best way to contact you if needed?

Phone

Best day/s to contact you

Any weekday

Monday

Tuesday

Wednesday

Thursday

Friday

Best time/s to contact you

Anytime

9am - 12pm

12pm - 3pm

3pm - 6pm

Anything else to know? (optional)

E.g. if you need electricity for medical reasons, or there is a dog at your property.

By submitting this application, I acknowledge that I have read and accepted Genesis Energy’s standard terms and conditions of energy supply and consent to Genesis Energy disclosing and using my personal information for credit checking purposes.

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Moving is easy with Genesis